Détails du produit

English speakers only): knowledge/skills: conversation evaluation skills in providing feedback analytical skills fluency in english and french functionality: evaluating call recordings of operators providing feedback on evaluation results preparing and analysing reports forming recommendations to improve the quality of operators' work communication with remote sites requirements for remote employees: availability of a personal computer availability of a headset a stable internet connection, not less than 5 mbps ability to provide a workplace without extraneous noise (apply in whatsapp)